Cancellation Policy

Tour Confirmation

After your trip is confirmed, it will not be cancelled for low-enrollment, but in rare cases may be cancelled due to weather, government intervention, unsafe trail conditions, unsafe ocean conditions, or any other reason that would affect the quality of the experience or the safety of its participants. If we are forced to cancel your tour, we will offer a 100% refund or work with you to reschedule.

Refund Timeline

If you cancel your event	You will receive
31 days or more to event start	100% of what you paid
16-30 days prior to event start	50% of what you paid
8-15 days prior to event start	No refund, but a 50% credit toward a future event
Within 7 days of event start	No Refund

Refunds

If we cancel your event for any reason, you will receive 100% of what you paid. There is no partial refund for starting an event late or leaving one early. In order to keep our experiences affordable and provide proper notice to our various partners, we must adhere to this timeline. No exceptions. After our refund deadline has passed we will not provide a refund for any reason, including circumstances beyond your control such as weather-related travel delays, traffic due to road-work and accidents, family emergency, or injury.